Image by Harry Keane

PUBLIC SECTOR CASE STUDY

We specialise in the public sector and have a reputation for delivering high quality outputs.

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We have worked with Kent County Council for over 10 years, spanning a range of quantitative methodologies and qualitative consultation. An example of one of these projects can be found below:

  • Lake Market Research partnered with Kent County Council in the delivery of the Big Conversation Consultation.
     

  • A multi-method engagement process, including collecting feedback via an online / paper Consultation questionnaire, management and facilitation of face to face public meetings and parish meetings with Parish, Town and District councillors.
     

  • To further explore the quantitative findings, we also designed and facilitated three deliberative sessions with a targeted sample of residents across the County.

  • Full analysis and reporting was carried out combining the feedback from all elements of the research programme. Presentations of the findings were delivered to the immediate client team as well as County members and councillors.

Public Transport Consultation,
Kent County Council

Image by Ant Rozetsky

"Lake’s input into the project was key to its success.  They took the time to immerse themselves in the subject, gain an understanding of the impact on users and non-users, so that their analysis was comprehensive, given that it was not only based on consultation responses but comments at public meetings/user groups.

 

In my work with Lake I have been impressed by their approach to projects, the support they provide in developing/delivery surveys, the consultation support they deliver and their pro-active approach."