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PUBLIC SECTOR CASE STUDY

We specialise in the public sector and have a reputation for delivering high quality outputs.

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For the last three years, we have partnered Ebbsfleet Development Corporation (sponsored by the Ministry of Housing, Communities and Local Government (MHCLG)) in the management and delivery of their resident satisfaction survey
 

  • Worked with client team to construct a questionnaire to explore what residents think about where they live, their local facilities and services and their health and wellbeing / home life.

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  • Over 850 interviews completed from a community of 5,000 households. Interviewing conducted via a dual methodology to maximise geographic reach and offer residents flexibility in taking part - via face to face in home interviewing and a parallel online survey.
     

  • Each year, we deliver raw data, data tables and a detailed written report.

Resident Satisfaction Survey
Ebbsfleet Development Corporation

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"We have worked with Lake Market Research for the past three years on our resident satisfaction survey and have been consistently impressed by their approach and the quality of their work. They are highly responsive, easy to work with and their strong understanding of the local context enables them bring a thoughtful, sensitive approach to fieldwork, which is particularly important when engaging with residents in a growing and diverse community. The outputs of the research responded precisely to our brief, delivered robust data, and provided insight that we can genuinely use to inform decision-making and shape our work. We value them as a trusted research partner and would not hesitate to recommend them.”

ABOUT

We are a Kent based market research agency delivering high quality quantitative and qualitative research solutions.

Company registration no.: 01126638

VAT registration no.: 786609576

CONTACT US

Mt Offham, Teston Rd West Malling Kent ME19 5PG, UK

© 2020 Lake Market Research All Rights Reserved

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