Lake has conducted various projects for NHS West Kent over the last 3 years including Opthamology research
Interviews amongst service providers and users into the demand for a new service. The research also examined current patients perceptions and awareness of the services offered.
Amongst residents about their awareness and understanding of the role of the PCT as well as the services used and satisfaction with these services.
Face-to-Face interviewing in A&E department to assess a new GP service on site and understand patient experiences of the A&E department.